Rebel Rapport

I recently read Matthew Syed’s book Rebel Ideas.  It’s about how diversity in how we think is essential to solve complex problems.  If a problem is simple, we can select the best individual to deal with it.  But if a problem is complex, we need a group of people who...
Matching your communication style to the outcomes you want

How to Disagree

How to Disagree Last week I listened to a BBC Radio 4 series, How to disagree – a beginner’s guide to having better arguments.  What a fascinating topic!  The key point was that disagreement can be a good thing, but we need to do it better.  If there is no...