It’s inevitable that conflict will arise during the #forcedtogetherness and pressures of #socialisolation. But if we can give CREDIT to other people for their positive intentions, this goes a long way to defusing and dealing with misunderstandings and conflict
Continue readingI call this the “give and take” of communication – Peter Senge calls it advocacy (how you make statements) and enquiry (how you ask questions).
Continue readingIn my last blog I gave tips on how to defuse and deal with conflict. This week I am looking at the different ways individuals react to conflict. …
Continue readingIn the last few weeks, I have blogged about the pressures of #forcedtogetherness for different personality types. But what about conflict? It’s inevitable that conflict will arise and when we are feeling anxious it’s even more likely to occur. …
Continue readingLast week I listened to a BBC Radio 4 series, How to disagree – a beginner’s guide to having better arguments. What a fascinating topic! The key point was that disagreement can be a good thing, but we need to do it better……
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