Rebel Rapport

I recently read Matthew Syed’s book Rebel Ideas.  It’s about how diversity in how we think is essential to solve complex problems.  If a problem is simple, we can select the best individual to deal with it.  But if a problem is complex, we need a group of people who...

Give them CREDIT!

It’s inevitable that conflict will arise during the #forcedtogetherness and pressures of #socialisolation.  But if we can give CREDIT to other people for their positive intentions, this goes a long way to defusing and dealing with misunderstandings and conflict. Most...
How to Collaborate

How to Collaborate

Dealing effectively with conflict requires a collaborative mindset.  When we run into conflict with others, we tend to adopt a position of either being assertive or co-operative, but this can lead to win-lose outcomes.  A mix of both sets of behaviours can...
How to Collaborate

How to Disagree

How to Disagree Last week I listened to a BBC Radio 4 series, How to disagree – a beginner’s guide to having better arguments.  What a fascinating topic!  The key point was that disagreement can be a good thing, but we need to do it better.  If there is no...