Give them CREDIT!

It’s inevitable that conflict will arise during the #forcedtogetherness and pressures of #socialisolation.  But if we can give CREDIT to other people for their positive intentions, this goes a long way to defusing and dealing with misunderstandings and conflict. Most...
How to Collaborate

How to Collaborate

Dealing effectively with conflict requires a collaborative mindset.  When we run into conflict with others, we tend to adopt a position of either being assertive or co-operative, but this can lead to win-lose outcomes.  A mix of both sets of behaviours can...