Building Rapport and Connection

Building Rapport and Connection

I loved the Olympics – not only the drama of the sporting events, but also the interviews with the athletes after their event.  Observing their physical energy and style of communication gives insights into their personality.  If you pay attention to someone’s style,...

Rebel Rapport

I recently read Matthew Syed’s book Rebel Ideas.  It’s about how diversity in how we think is essential to solve complex problems.  If a problem is simple, we can select the best individual to deal with it.  But if a problem is complex, we need a group of people who...
How to be Brilliant at Networking

How to be Brilliant at Networking

How to be Brilliant at Networking Most people’s worst nightmare is walking into a room full of strangers and having to “network”.  We tend to think that more extraverted people find it easier, but in fact they find it as nerve-wracking as more introverted people.  But...